AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

This role is responsible for maintaining Amplify Health's sourcing governance and operating discipline, including Source-to-Contract (S2C) processes, standards, templates, and S2C tool governance. In addition, the role drives a vendor management framework to strengthen transparency, compliance, and continuous improvement across priority vendors.

Sourcing Governance

• Support the SVCM lead in reinforcing company-wide S2C governance, ensuring sourcing and contracting activities follow established policy, standards, and approval requirements across Amplify Health and its branches.
• Act as a key role for S2C tool governance (e.g., SODA), including driving disciplined usage, ensuring data quality, supporting user queries, and enabling sustainable adoption through practical guidance and training.
• Maintain and continuously improve sourcing governance artefacts (policies, standards, guidelines, templates), including version control, periodic refresh, and stakeholder communication of changes.
• Design and deliver structured user enablement (quick reference guides, onboarding materials, and refresher sessions), improving compliance without slowing down delivery.
• Coordinate governance-related reviews and audits (internal or external), including evidence collection, exception tracking, root cause identification, and closure of corrective actions to prevent recurring gaps.
• Identify process inefficiencies and recurring pain points (e.g., rework drivers, incomplete submissions, cycle-time delays) and partner with stakeholders to implement incremental improvements and practical controls.

Vendor Performance Management

• Drive and maintain vendor management framework, including KPI definitions, data sources, scorecard templates for strategic vendors, and consistent reporting cadence aligned to business expectations.
• Lead and facilitate monthly/quarterly reviews for strategic and high-impact vendors, including agenda management, performance pack preparation, action logs, and follow-up tracking.
• Consolidate vendor performance data, validate accuracy and completeness, highlight trends and risks, and produce clear reporting for SVCM lead and key stakeholders.
• Drive disciplined follow-through on recurring vendor issues by coordinating corrective actions (owners, timelines, closure evidence) and enabling structured escalation where required.
• Support consistent internal communications and vendor engagement regarding performance expectations, reporting requirements, and improvement priorities.

Experience and Qualifications

• 6-9 years of relevant experience across sourcing/procurement governance, S2C/S2P process management, contract governance, vendor performance reporting, supplier management, or a similar role requiring cross-functional influence.
• Demonstrated experience supporting or administering S2C / procurement systems (S2C tools: such as Ariba, Coupa, Oracle, SAP etc.) including maintaining data integrity, user adoption, and workflow discipline.
• Proven capability in building or operating KPI frameworks / scorecards, including defining metrics, aligning data sources, reporting trends, and facilitating performance reviews with internal and external stakeholders.
• Experience working in environments with strong governance needs (audit readiness, controlled documentation, compliance requirements) and ability to balance control with operational speed.
• Bachelor's degree in Business, Supply Chain, Sourcing, Procurement, Finance, Economics, Data/Analytics, or related discipline (or equivalent practical experience).

Competencies & Core Characteristics:

• Governance & Control Discipline: Strong understanding of process controls, documentation standards, audit readiness, and compliance behaviours able to build adoption through practical guardrails rather than bureaucracy.
• Systems & Data Integrity: High attention to detail strong data discipline in maintaining accurate records, KPI definitions, and reporting logic able to spot inconsistencies and correct root causes.
• Analytical & Reporting Capability: Able to translate data into clear insights (trends, risks, performance gaps) and produce crisp reporting for stakeholders and leadership.
• Stakeholder Influence: Confident communicator who can educate, guide, and challenge constructively able to drive behavioural change in tool usage and governance practices.
• Structured Execution & Follow-Through: Strong ownership mindset able to run recurring cadences (training, reporting cycles, performance reviews), track actions, and close loops consistently.
• Pragmatism in a Lean Team: Comfortable operating in a small, fast-moving organisation - can prioritise what matters most, simplify frameworks, and deliver outcomes without over-engineering.