Assistant Operation Manager (Merchandising)

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Early Applicant

Job Description

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

Act as the primary point of contact for the Operations Manager (OM)
Serve as the key liaison for HNB matters
Monitor team discipline and work ethics, ensuring full compliance with all SOPs
Review team performance regularly and ensure KPIs are clearly set and achieved
Analyse BI reports to identify improvement opportunities and close performance gaps
Drive and deliver overall KPI performance across all team members
Monitor and track daily activities and productivity of team members
Conduct weekly WIP meetings with OM, OE, and Admin to review regional status, sales performance, and operational issues
Monitor and ensure accuracy of the daily tracking and reporting system
Perform field visits to audit execution compliance and provide on-site coaching to the team
Support and undertake ad-hoc duties as required
Ensure VIP routes are maintained in tip-top condition at all times
Maintain regular engagement and relationship-building with key outlet buyers.

Academic Qualification(s):

Candidates must possess at least SPM / Diploma / Advance Diploma / Bachelor's Degree in business administration, operations management or equivalent

Work Experience / Skills Requirements:

Fluent in Chinese, English, and Malay
Candidate must be based in the Central region and willing to travel to Sarawak and Sabah
Strong sales drive; results-oriented with a collaborative team-player mindset
Proven people management and leadership skills
Strong training, coaching, and presentation abilities
Friendly personality with excellent communication and interpersonal skills.
Experience in FMCG industry