Assistant Store Manager
Assistant Store Manager
Al-Futtaim Technologies- Posted 2 days ago
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Job Description
Section Manager ( Assistant Store Manager ) | ZARA IOI, PAVILLION, MIDVALLEY, KLCC, SUNWAY, PDH,
Overview of the Role
We are looking for a passionate and commercially driven Section Manager with a strong background in fashion retail to join our team in Thailand. You will play a key role in driving sales performance, leading and developing teams, delivering exceptional customer experiences, and ensuring world-class store standards while supporting the overall success of the business. The role will be based in our retail stores.
What You Will Do
• Drive department sales, profitability, and key retail KPIs.
• Lead by example in customer service and brand standards.
• Analyse sales performance, customer behaviour, competitors, and product trends.
• Manage stock flow, replenishment, best sellers, transfers, cycle counts, and stock accuracy.
• Ensure strong commercial and visual merchandising execution.
• Handle customer queries and complaints professionally.
• Support store scheduling, manpower planning, and productivity.
• Coach, motivate, and develop the team to improve performance.
• Ensure compliance with SOPs, cash handling, loss prevention, health & safety, and audit standards.
Required Skills to be Successful
• Strong leadership and people management skills.
• Good commercial acumen with ability to drive KPIs and sales targets.
• Passion for fashion retail and customer experience.
• Strong communication and interpersonal skills.
• Ability to manage operations, stock, service, and team performance.
• Good problem-solving, decision-making, and organizational skills.
• Able to work in a fast-paced retail environment with strong ownership.
What Equips You for the Role
• Minimum 4 years of retail management experience, preferably within fashion retail, apparel, lifestyle, or specialty retail brands.
• Strong understanding of sales performance, customer experience, visual merchandising, and store operations.
• Proven experience leading and developing teams in a fast-paced retail environment.
• Strong commercial mindset with the ability to analyse business performance and drive results.
• Experience managing stock operations, inventory accuracy, and operational compliance.
• Passion for fashion, customer experience, and people leadership.
Overview of the Role
We are looking for a passionate and commercially driven Section Manager with a strong background in fashion retail to join our team in Thailand. You will play a key role in driving sales performance, leading and developing teams, delivering exceptional customer experiences, and ensuring world-class store standards while supporting the overall success of the business. The role will be based in our retail stores.
What You Will Do
• Drive department sales, profitability, and key retail KPIs.
• Lead by example in customer service and brand standards.
• Analyse sales performance, customer behaviour, competitors, and product trends.
• Manage stock flow, replenishment, best sellers, transfers, cycle counts, and stock accuracy.
• Ensure strong commercial and visual merchandising execution.
• Handle customer queries and complaints professionally.
• Support store scheduling, manpower planning, and productivity.
• Coach, motivate, and develop the team to improve performance.
• Ensure compliance with SOPs, cash handling, loss prevention, health & safety, and audit standards.
Required Skills to be Successful
• Strong leadership and people management skills.
• Good commercial acumen with ability to drive KPIs and sales targets.
• Passion for fashion retail and customer experience.
• Strong communication and interpersonal skills.
• Ability to manage operations, stock, service, and team performance.
• Good problem-solving, decision-making, and organizational skills.
• Able to work in a fast-paced retail environment with strong ownership.
What Equips You for the Role
• Minimum 4 years of retail management experience, preferably within fashion retail, apparel, lifestyle, or specialty retail brands.
• Strong understanding of sales performance, customer experience, visual merchandising, and store operations.
• Proven experience leading and developing teams in a fast-paced retail environment.
• Strong commercial mindset with the ability to analyse business performance and drive results.
• Experience managing stock operations, inventory accuracy, and operational compliance.
• Passion for fashion, customer experience, and people leadership.
More Info
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