Who You'll Work With
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
Your Impact
In this hybrid role of Assistant Team Leader (TL) and Executive Assistant (EA), you will manage a team of assistants in Kuala Lumpur office and provide administrative support to a Partner within the same location.
You will monitor service levels and develop individual team members to ensure adequate coverage and delivery of world-class service for clients and supported colleagues. You will lead, motivate, and mentor assistants to enhance their effectiveness, performance, client delivery, and overall job satisfaction.
You will assist in recruiting efforts to review and manage adequate staffing levels. You will coordinate backup and overflow coverage to ensure high-quality, consistent, seamless service and quality during absences, unanticipated departures, and peak workloads.
You will conduct timely and thorough assistants performance evaluations by gathering, summarizing, and delivering feedback (on an ongoing basis, as well as formally during year-end reviews).
You will also oversee routine administrative duties such as monitoring absences, reviewing and approving time sheets, overtime, vacation, and sick time. Additionally, you will assist the EA manager with the development and implementation of strategic initiatives and projects.
In this role, you will also work as an EA, whereby you'll build meaningful, collaborative relationships with your teammates and colleagues who depend on your administrative support. Whether it's managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you'll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests.
You'll create and maintain an energizing, high-performance work environment reflecting McKinsey values, a collaborative team-based culture, and a service mindset by actively contributing to and leading team and site-level initiatives.
Your Qualifications and Skills
- Must have 3+ years experience in a corporate or professional services environment in an EA function
- Must have 2+ years of leadership experience in a support function (administrative, office services or executive assistants)
- Must have C-suite levels of support experience
- Demonstrated maturity, sound judgment, self-assurance, adaptability, and a strong client-first mindset, consistently prioritizing client needs and outcomes
- Skilled at navigating ambiguity and thriving in fast-paced, dynamic environments with frequent change
- Open to exploring innovative solutions and embracing an emerging, forward-thinking mindset
- Proven excellence in administrative and organizational skills, ensuring efficiency and attention to detail
- Skilled at setting clear boundaries and guiding diverse teams through periods of change
- Adept at managing multiple high-priority tasks under tight deadlines while maintaining focus and delivering quality outcomes under pressure
- Strong critical thinking and advanced problem-solving abilities, with a focus on practical and impactful solutions
- Exceptional interpersonal, oral, and written communication skills, coupled with expertise in conflict resolution and the ability to influence and inspire stakeholders effectively
