Assistant Vice President, Investments Operations

About Khazanah Nasional (Khazanah)

Khazanah Nasional Berhad (Khazanah) is the sovereign wealth fund of Malaysia, established in 1993 and owned by the Minister of Finance (Incorporated) and the Federal Land Commissioner (Incorporated). We are entrusted with the responsibility of creating sustainable and enduring value through purpose-driven investments. As a responsible and long-term steward of the nation's assets, Khazanah invests with discipline across strategic and catalytic sectors both in Malaysia and globally, while actively shaping its portfolio to strengthen resilience, competitiveness and future growth.

Beyond financial returns, Khazanah is committed to building capacity, supporting inclusive development and nurturing vibrant communities, ensuring that the value it creates benefits Malaysia and its people, today and for generations to come.

Background:

Investments Operations team plays a central role in managing and governing the investment systems that support Khazanah's activities across Public and Private Markets. Acting as a key bridge between Investment teams, technology teams and external vendors, the team ensures that investment platforms are appropriately configured, controlled and continuously enhanced to meet evolving business needs. The team oversees system administration, user access and controls, change requests, data management, testing, vendor management, process automation and the broader system lifecycle. By combining investment workflow knowledge with technology and governance capabilities, Investments Operations helps provide a reliable, well-governed and evolving technology environment that supports Khazanah's investment activities.

Responsibilities:

1. System Support, Change Management & Documentation

• Engage investment teams and external partners to ensure investment systems support business objectives.
• Investigate system issues, provide timely and reliable support, and respond to user queries.
• Coordinate with Digital & Technology and vendors to implement system updates, patches, and enhancements while maintaining system stability and performance.
• Maintain system records, procedures, and user guides to ensure consistency, traceability, and compliance with established standards.
• Identify, monitor, and escalate investment-system risks, ensuring compliance with relevant requirements.
• Maintain issue logs and supporting reports to facilitate the tracking, analysis, and resolution of system-related matters.

2. Data Maintenance, Testing & Process Improvement

• Collaborate with internal stakeholders to strengthen investment-system operations, governance, and processes.
• Perform approved data updates and related analyses accurately and promptly.
• Maintain system configuration and reference data, including security master files, portfolio information, and market data, to ensure accuracy and completeness.
• Coordinate and support testing activities, including user acceptance testing and system validation, to confirm that changes meet business and quality requirements.

3. Strategic Planning & Project Delivery

• Execute investment-system strategies aligned with Khazanah's Public Markets and Private Markets business goals.
• Coordinate project activities and monitor milestones to support timely delivery.
• Prepare concise project updates, reports, and governance materials to support decision-making.
• Partner with investment teams, process owners, Digital & Technology, Compliance, and Strategy to ensure alignment and successful implementation.

4. Technology & Innovation

• Use analytics and data-driven insights to optimise processes and platforms, improving user experience and operational decision-making.
• Monitor emerging technologies and trends in public and private markets to identify opportunities to enhance digital platforms.
• Evaluate and integrate appropriate technologies, including AI-enabled solutions, to improve platform capabilities and operational efficiency.

5. Business Planning

• Support budget planning, tracking, and reporting for investment systems and team activities.
• Prepare business plans, proposals, and committee papers that support investment-system priorities.
• Coordinate vendor management, including service-level and performance monitoring.

Requirements:

• Bachelor's Degree or higher/related field.
• At least 2–4 years of experience in business analysis, process improvement, investment systems, or a related field. Experience in middle- or back-office operations, providing trade execution support to trading desks, treasury desks, and securities finance teams, would be an added advantage.
• Familiarity with automation tools and proficiency in process mapping and documentation are preferred.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Demonstrated ability to manage stakeholders, facilitate requirements-gathering sessions, and build consensus.
• Experience in change management, user training, testing, and project coordination.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent written and verbal communication skills in English, with the ability to explain technical concepts to non-technical audiences.
• Ability to work effectively in a fast-paced, dynamic environment and adapt to changing business needs.

Preferred Skills:

• System knowledge of Investment Management Systems, CRM tools, and Custodian record-keeping platforms.
• Understanding of the trade life cycle in financial services.
• Experience in completing process improvements and optimization initiatives within data or system administration.

We encourage and value applications from all backgrounds, identities, and experiences whereby all qualified candidates will be assessed in a fair and equitable manner. Our employment decisions are based on merit, business needs, and job requirements.