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Assistant Vice President, System Support - Group Central Operations

Assistant Vice President, System Support - Group Central Operations

alliance bank malaysia berhad
Fresher
Not Disclosed
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

System Support

  • Support the day to day ARBS Host and BDS system operations issue in branch and head office
  • Act as a business consultant from system point of view for any new product launching and CR
  • Review system process flow ie interface file between multiple application, automation of manual Process.
  • Review CR/ prepare RFP, Develop URS, prepare Test Scipt and perform UAT based on Biz user requirement
  • Liaise with GIS and vendor on system related issue
  • Draft the system guide for new system enhancement
  • Participate in project management
  • Support Live testing DR, BCP
  • Oversees and Lead System Support team member, including System and Application training.

Process & Compliances

  • Review processes - automation & centralisation
  • Assist Head of Department to develop SPI and update SOP for branch and own Department
  • Standardize respond or query format , communicate to all Line of Business in sending e-instruction etc
  • Review new guideline, address gap indentified with the respective departments in group operations
  • Coordinate and implement new guideline require by regulatory body timely
  • Conduct regular briefing /training to UAT testers to ensure the Host system UAT testing cover from end to end.

More Info

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Key Skills

DR BCP

ARBS Host

Live testing

System and Application training

BDS system operations