Reporting to: General Manager
Job Scope:Overall responsible for the coordination of warehouse operation to achieve customers satisfaction and also to achieve efficiency and effectiveness of Warehouse workflow. To ensure all planning and execution meet the Companys short and long term objectives and is according to Company Values.
Responsibilities:-- To lead and manage a team of warehouse personnel to provide excellent customer service to customers at all time.
- To supervise Warehouse team to ensure that the skills are upo-date and conduct training/re-training when necessary.
- In charge of monitoring daily warehousing activities comprising pick and pack, delivery, goods received from suppliers, and inventory control.
- To be responsible for the accuracy of stocks and be alert on stock level and liaise with relevant parties to replenish stock as and when required
- Ensure continuous improvement in productivity, efficiency and effectiveness of each task /work-flow
- Liaise and communicate with forwarders/ transporters on to ensure quality delivery standards are upheld and ensure timely delivery of goods to customers
- Listen and communicate with Sales Personnel to anticipate future orders and ensure inventory level meets the demand
- To establish and review warehouse work-flow and SOP
- To prepare quarterly reports on inventory and present to monthly/quarterly basis.
- To ensure compliance of Company policies and to maintain safety and proper housekeeping protocol at all times.
- Such other duties as Management may direct.
Requirements- 7-10 years of experience in related field
