Associate, Business Development (SMB)
Associate, Business Development (SMB)
ShopeeEarly Applicant
- Posted 2 days ago
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Job Description
Job Description:
- Merchant Onboarding & Verification - Review, verify, and assist merchants in completing the self-registration process.
- Merchant Support - Address inquiries, resolve issues, and guide merchants through onboarding.
- Data & Performance Tracking - Maintain records, track registration trends, and generate reports.
- Process Improvement & Compliance - Identify bottlenecks, suggest improvements, and ensure compliance with platform policies.
- Issue Identification and Analysis - Identify issues, develop hypotheses, gather and interpret data, execute analysis, and present findings along with strategic recommendations to key decision-makers.
- Project Planning - Develop concrete and detailed project plans, including establishing timelines, project milestones/tasks, goals, and resource planning.
- Business Expansion Strategies - Develop and implement strategies for business expansion initiatives.
- Market Research and Support - Conduct market research and engage with merchants and internal staff to understand how we can better support our merchants, account managers, and salespersons.
- Internal Collaboration - Work closely with internal teams to implement and coordinate the execution of related projects.
- Financial Management - Manage Profit & Loss (P&L) statements, resources, and projects related to the above responsibilities.
- Perform other ad-hoc tasks as needed.
Requirements:
- Degree in Business, Marketing, or a related field, or equivalent practical experience.
- 2+ years of work experience in Vendor Performance Management, e-commerce or Management Consulting is a plus
- Strong project management experience
- Structured, able to plan end-to-end execution of initiatives, and see through the implementation of the initiative
- Strong affinity to data, solid analytical abilities and critical thinking skills
- Strong business acumen and ability to generate insights independently
- Strong problem-solving skills, ability to draw insights from complex data and design practical and scalable solutions
- Detail oriented and able to deliver quality work under tight deadlines
- Driven and comfortable with a dynamic environment
- High Proficiency in Excel/Sheets and PowerPoint
- Excellent verbal and written communication skills
- Strong people and stakeholder management skills
More Info
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Industry:
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About Company
Skills:
Itsm, automation, Itil, It Project Management, System Troubleshooting, infrastructure upgrades
Skills:
Data Analytics, Microsoft Excel, Python, Google Sheets scripting, workflow automation tools, AI platforms, automation capabilities, Google AppScript, reporting systems
Skills:
Outlook, Power Automate, Data Analytics, Excel, Variance Analysis, Financial reconciliations, Project management, Powerpoint, Ms Office Skills
Skills:
Martech (Marketing Technology, Webinars, Customer Intelligence 360 software, Market research, Lead Generation, CRM system, Social media, Prospecting campaigns, Sales Planning, Email Marketing, Product demonstrations, virtual events, Marketing Customer Experience
Skills:
Microsoft Office, Excel, Word, Powerpoint