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At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
Sound like you Then read on.
About the Role
Assess payment claims from Group policyholders as per stipulated benchmarks and requirements.Responsible to handle payment requests from various parties (eg : 24/7 contact centre, Clients, Members, Sales and Others)
Ensure all payment request for the special account policy is attended and resolved within the agreed timeline.
Meet department and individual quality target, turnaround time and productivity benchmark.
Communicate closely with 24/7 contact centreand finance and ensure emails are responded timely.
Assisting team members within the team as and when required.
Assiston general administration and any special allocated tasks as and when required.
Seek to understand rationale with facts for better payment analysis.
AIA Group Limited, often known as AIA , is a Hong Kong-based American multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.
Job ID: 126354553
