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CIMB

Associate Director, Business Process Management (Group Private Banking)

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Job Description

Key Responsibilities

1. Product Development & Maintenance

  • Lead the design, enhancement, and lifecycle management of Private Banking credit products.
  • Conduct market benchmarking to identify product gaps, enhancement opportunities, and innovation initiatives.
  • Develop and maintain product documentation, including term sheets, operational workflows, and pricing frameworks.
  • Manage product governance activities, including periodic product reviews, risk assessments, and policy updates.

2. Product Strategy

  • Define and drive short to longterm product strategies aligned with business growth priorities and client needs.
  • Analyze portfolio performance, client usage patterns, market trends, and competitive insights to guide product direction.
  • Recommend strategic initiatives to enhance product profitability, riskadjusted returns, and client penetration.
  • Collaborate with senior management to develop product roadmaps, business cases, and investment proposals.

3. EndtoEnd Process Optimization

  • Map, evaluate, and streamline credit product processes from initiation to fulfilment, ensuring efficiency, scalability, and robust controls.
  • Partner with Operations, Technology, Credit Risk, and Front Office teams to redesign workflows, automate manual processes, and reduce turnaround times.
  • Drive digital and process transformation initiatives, including document simplification, straightthrough processing, and system enhancements.
  • Establish, monitor, and report key process indicators to track performance and identify areas for improvement.

4. Regulatory & Policy Adherence

  • Ensure all credit products and processes comply with applicable regulatory guidelines, internal credit policies, and risk frameworks.
  • Coordinate product approvals through internal governance forums, risk committees, and senior management reviews.
  • Work closely with Compliance and Legal to assess regulatory changes and translate new requirements into updated product standards.
  • Maintain comprehensive product documentation, governance logs, and auditready records.

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About Company

Job ID: 144534175