• Formulate and determine the long- and mid-term strategic plans of the unit, aligning with technology, business functions, and company objectives

• Drive continuous improvement across the technology portfolio under his/her purview

• Participate in IT leadership forums and engagements, ensuring key messages are cascaded to the team

• Engage and influence business stakeholders in planning sessions to align IT delivery and support

• Plan, manage, and optimize portfolio investment funding in alignment with the portfolio backlog

• Co-own business and technology OKRs for the portfolio

• Oversee total cost of ownership for technology operating costs within the portfolio

• Lead change management, communication, and reporting (e.g., #OneView) for stakeholders

• Chair Big Room Planning sessions for portfolio review and prioritisation

• Define the optimal number of workstreams for delivery

• Manage, negotiate, and influence relationships with senior leadership (inter- and intra-division) to ensure consistent delivery of solutions

• Manage relationships with vendors, business partners, and Group IT to provide delivery flexibility

• Drive business case development and approvals, aligned with product backlog and focused on maximising ROI and cost-benefit outcomes

• Oversee workstream planning, financial management, and product stability

• Develop and maintain the product roadmap (quarterly focus)

• Prioritise backlog items based on evolving business needs

• Manage third-party vendors supporting product delivery

• Ensure business and functional requirements are translated into effective system solutions

• Plan and optimise resourcing across product managers and engineering teams to support delivery

• Provide direction and decision-making to ensure clarity on product direction and avoid delays or misalignment

• Review and accept deliverables from the team

• Continuously refine the product backlog based on changing business needs and customer feedback

• Manage and optimise operating costs and capital expenditure

• Attract, develop, and retain high-quality talent to build sustainable strategic and operational capabilities

• Set clear direction and goals, translating these into actionable outcomes for the team

• Develop leaders and high performers through effective learning and development initiatives

• Promote strong process discipline and a quality-driven mindset

• Optimise resource planning and utilisation to meet business demands

• Coach and mentor team members in both technical and soft skills

• Drive team performance and individual development plans aligned with strategic objectives

Minimum Job Requirements

• Value Creator: Ability to align enterprise strategic direction with digital platform roadmaps, leveraging data and insights to deliver fit-for-purpose solutions

• Value Creator: Ability to lead through ambiguity and adapt effectively in complex environments

• Business Operator: Strong resilience and commitment to high standards, with the ability to navigate challenges and drive outcomes

• People Developer: Ability to inspire trust and followership through influence, credibility, and passion

• Degree in IT from an accredited institution

• Minimum 8 years of experience in portfolio/product management, with 8-10 years of supervisory experience in relevant IT domains

• Proven experience in software delivery lifecycle with strong project management discipline

• Strong presentation and documentation skills using Microsoft Office tools

• Solid experience in IT project execution, including system application and technology implementation

• Strong communication skills with the ability to engage stakeholders across all levels (internal and external)

• Innovative mindset with the ability to synthesise data to drive improvements in technology solutions

• Strong analytical and problem-solving capabilities

• Domain knowledge in insurance, with experience in product or campaign delivery

• Ability to work independently, with high self-motivation

• Strong team player, able to collaborate effectively with peers and stakeholders