Description and Requirements
Backup and Storage Administrator
Job Descriptions
- Administer the backup and restoration using TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup and data Domain applications.
- Monitor scheduled backup jobs and troubleshoot issues (server and client side) to ensure success or take remedial action for missed and failed backup jobs.
- Work with Backup and Restoration Team and relevant parties in troubleshooting backup jobs issues on platforms (Oracle, SQL Server, Windows, VMware, and UNIX servers).
- Makes recommendations on improvements and/or new systems required to meet business needs and future capacity.
- Install, maintain, update and administer TSM, Netbackup, Backup Exec and VEAAM Backup applications.
- Create and update documentation including daily and weekly backup reports.
- Create Incident and Change request tickets via ITSM Remedy.
- Respond to email alerts and assigned ITSM Remedy tickets providing timely status updates to relevant parties.
- Ability to provide 24x7 rotating on-call support.
- Expected to work during off-peak hours on system activities (e.g. patching, upgrade, server shutdown)
- Review and update business SLA's documents.
- Participates in annual systems DR drill activities performing the assigned task for Backup and Restoration Team.
Requirements:
- Bachelor in Computer Science or related discipline
- Holder of ITIL Foundation or above is a plus
- 2 years relevant working experiences in Backup and Storage technology
- Self-motivated, quick learner, Can-do attitude and able to work under pressure
- Knowing in Storage technology is a plus
- Good written and verbal communication skills in English, Mandarin and Cantonese is a plus
- Willing to work on shift rotation and on public holidays. You will be compensated with shift allowance and public holidays replacement.
#LPS
