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Associate, Policy Administation

Associate, Policy Administation

JAC Recruitment
  • Posted 30 days ago
  • Be among the first 10 applicants

Job Description

JOB RESPONSIBILITIES:

  • Handle post-sales service requests, including preparing and submitting forms to various insurance carriers, and liaising with insurers and underwriters for follow-ups and negotiations.
  • Collaborate with Consultants and clients to ensure timely and accurate fulfillment of post-sales requirements.
  • Keep Consultants and clients informed on the progress of post-sales requests and ensure all related meetings are properly recorded in the system.
  • Ensure all client documentation complies with standards and carrier requirements, maintaining completeness and alignment.
  • Work closely with the Team Leader and Sales Operations team to support daily operations.
  • Ensure timely preparation and completion of annual client reviews.
  • Develop customized PowerPoint presentations and policy comparisons for client meetings.

JOB REQUIREMENTS:


  • Bachelor's degree in any discipline.
  • Strong interpersonal and relationship-building skills
  • Proven ability to manage multiple tasks and perform under tight deadlines.
  • Possesses solid functional and technical expertise to deliver high-quality results.
  • Excellent collaboration skills, working closely with consultants and team members to enhance service turnaround time and improve annual review completion rates.
  • Fresh graduate with relevant administrative and customer service experience are welcome

#StateKL


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