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Overview:
We are looking for an IT professional with a keen interest in automating IT service management and log analysis workflows. The successful candidate will have at least 3-4 years of relevant working experience, preferably in a role focused on GLPI(Asset Management Tool) and ELK Stack administration preferably, and must be able to demonstrate strong technical troubleshooting skills.
Responsibilities:
- Develop and maintain automation playbooks, scripts, and integrations to streamline processes in GLPI and the ELK Stack.
- Design, implement, and maintain the GLPI and ELK Stack environments, ensuring high availability, performance, and security.
- Has experience as or have worked as a Unix/Windows administrator/engineer.
- Work with cross-functional teams to understand business requirements and translate them into effective automation solutions and monitoring dashboards.
- Act as a key resource for troubleshooting and resolving complex issues related to GLPI, ELK, and their automation workflows.
- Create and maintain comprehensive documentation for all automation processes, configurations, and best practices.
- Keep up to date with the latest features, security patches, and best practices for GLPI, ELK, and related automation technologies.
Skills & Experience We Are Looking For:
- Proficiency in a scripting language (e.g., Python, Bash) and/or automation tools (e.g., Ansible).
- Experience with application deployment, configuration management, and CI/CD pipelines.
- Strong understanding of networking concepts and security protocols.
- Ability to work independently and collaboratively as part of a team.
- Excellent problem-solving and root cause analysis skills.
- Good communication and documentation skills.
