Automotive Service Advisor

Company Description

PERSADA AUTO SDN BHD is an established automotive company located in Puchong, Selangor, Malaysia. Operating from IOI Business Park, the company is committed to providing high-quality automotive services. With a focus on delivering exceptional customer experiences, PERSADA AUTO SDN BHD prides itself on its professional team and dedication to automotive excellence in the industry.

Role Description

This is a full-time on-site role for an Automotive Service Advisor, located in Puchong. The role involves serving as a key communication link between customers and the automotive service team. Daily tasks include scheduling service appointments, providing service estimates, addressing customer inquiries, ensuring customer satisfaction, and liaising with the technical team to oversee vehicle maintenance and repairs.

Qualifications

• Proficiency in Vehicle Maintenance and Automotive Repair
• Strong Customer Service and Customer Satisfaction skills
• Excellent Communication skills to effectively interact with customers and team members
• Ability to manage time effectively and prioritize tasks
• Experience in automotive service or a related field is an advantage
• Basic computer literacy for scheduling and record-keeping
• Strong problem-solving skills and a customer-focused mindset
• With Mazda experiece is a strong priority

Puchong - Kinrara