B2B Account Executive (Global Hospitality Platform)

About the job

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission

• Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met
• Assist customers with order placement, providing product information and advice related to products and services that best suit the customers needs.
• Ensure that products, services and solutions recommended to clients will fulfill their needs.
• Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets.
• Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.
• Maintains product knowledge by attending training workshops and keeping up to date on product material.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for

• Education: Diploma or Bachelor's degree in any field.
• Language Proficiency: Fluent in English (C1 level) and the language of the supporting market, with excellent verbal and written communication skills.
• Experience: 3 - 4 years of experience in B2B or inside sales (preferably within travel, property, or digital marketing), though other related backgrounds are also welcome to apply.
• Core Competencies: Strong account ownership and management, time management, and the ability to multitask in a fast-paced environment.
• Performance: A proven track record of hitting and exceeding targets.
• Technical Skills: Computer proficiency, comfort working across multiple systems, the ability to quickly learn new software, and prior CRM experience (such as Salesforce or HubSpot) as a plus.

Further Information:

• Start Date: November 2026
• Location: Near Bangsar LRT Station, Kuala Lumpur
• Salary: Basic salary up to MYR 7,XXX + KPI bonuses(monthly)
• Working Hours: Monday – Friday, 7:00 AM – 4:00 PM (MYT)
• Benefits: EPF, SOCSO & insurance coverage

About TDCX

Singaporeheadquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.With a focus on helping companies enable the future, TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.

If you're commercially driven, relationship-focused, and ready to take your B2B sales career to the next level, we'd love to hear from you!

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