Back Office Executive (Mandarin Speaker)

Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Coordinate with risk dept on leverage changing request, or any escalated trading issues
• Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
• Liaising with technology provider on any complex situation dispute
• Cross checking with PSP on funding issues
• Managing internal ticketing on any feedback or issues arise within the dept
• Performing financial checks on any transaction or transfer within the system
• Collecting appropriate information of any complaint on technical perspective
  
  

l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.

• Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes
  
  

Requirements

Requirements:

• A bachelor's degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills
• Great attention to minute details, meticulously excellent to numbers and procedures
• Fundamentally analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and Outlook
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills
• Experience in a stock-broking business, in either IT or back office operations would be a significant advantage