Banquet Supervisor

Company Description

Set along the sparkling South China Sea, The Westin Desaru Coast Resort offers a refreshing sanctuary in beautiful Johor, Malaysia. Inside, guests enjoy tranquil accommodations with spacious floor plans, intuitive amenities, scenic private balconies, and our signature Westin Heavenly Bed. The resort features diverse attractions, a variety of dining options, and over 1,252 square meters of sophisticated meeting and event spaces. With a full menu of holistic body treatments at our spa and attentive service, our resort is a revitalizing wellness destination.

Role Description

This is a full-time, on-site role located in Johor Baharu for a Banquet Supervisor. The Banquet Supervisor will oversee the daily operations of the banquet department, ensure high levels of customer satisfaction, and maintain efficient food service. Key tasks include supervising staff, coordinating with other departments, setting up and breaking down banquet events, managing inventory, and ensuring compliance with health and safety standards.

Qualifications

• Supervisory Skills and effective team management abilities
• Food Service experience with a strong understanding of food hygiene and safety standards
• Customer Service and Customer Satisfaction skills to ensure guest needs are met and surpassed
• Excellent Communication skills both written and verbal
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks and work under pressure
• Prior experience in hospitality or event management is a plus
• Bachelor&aposs degree in Hospitality Management, Business Administration, or related field preferred