Job Description

Location: Bandar Kinrara, Puchong — Fully Onsite

Employment Type: Full-time, Permanent

Working Hours: Normal office hours, 5 days per week

Basic Salary: RM3,500/month

Performance Incentive: Up to RM1,500/month commission

Potential Total Earnings: Up to RM5,000/month, based on performance

About the role

We are looking for an experienced Beautician Manager to oversee daily beauty service operations, lead a team of beauticians and therapists, and maintain high standards of treatment quality and customer experience. The role combines hands-on beauty expertise with team supervision, client management, inventory control, and operational support.

Key responsibilities

Lead, coach, and supervise beauticians, skin therapists, and junior team members.
Set team performance expectations and provide regular feedback and service guidance.
Coordinate staff schedules, rosters, and appointment flow to support smooth daily operations.
Assist with staff training and development on treatments, service standards, and operating procedures.
Conduct client consultations and basic skin assessments to understand treatment needs.
Recommend suitable beauty and skincare treatments based on client requirements.
Ensure treatments are performed according to established safety, hygiene, and service standards.
Handle client enquiries, feedback, and service concerns professionally.
Monitor stock levels of professional products, consumables, and retail items and coordinate replenishment with suppliers.
Introduce suitable treatment packages, skincare products, and promotional offerings to clients.

About you

3–5 years of hands-on experience as a Beautician, Beauty Therapist, Skin Therapist, or in a closely related role.
At least 1–2 years of supervisory or team leadership experience is preferred.
Diploma, professional certification, or equivalent qualification in Cosmetology, Esthetics, Beauty Therapy, or a related field.
CIDESCO, CIBTAC, or equivalent professional certification is an advantage.
Strong practical knowledge of skincare treatments, beauty procedures, products, and hygiene practices.
Good leadership and people-management skills.
Strong customer service, communication, and interpersonal skills.
Sales-oriented with the ability to recommend relevant treatments and products appropriately.
Organised, responsible, and able to manage multiple operational tasks effectively.
Proficiency in English and Bahasa Malaysia; additional language skills are an advantage.