Bilingual Solutions & Delivery Lead
Lava Protocols Sdn Bhd- Posted 12 hours ago
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Job Description
We are looking for a commercially driven, bilingual professional who can manage Mandarin-speaking enterprise clients and coordinate with internal English-speaking sales and technical teams.
The role combines enterprise sales, technical presales, client management, and project delivery. The ideal candidate should be comfortable engaging with business stakeholders, explaining software solutions, supporting deal closures, and coordinating successful implementation.
Key Responsibilities
- Identify and develop business opportunities with Mandarin-speaking corporate and enterprise clients.
- Manage the sales cycle, including client meetings, solution presentations, proposals, negotiations, and deal closures.
- Facilitate communication between Mandarin-speaking clients and English-speaking sales, product, and technical teams.
- Translate and explain business requirements, software solutions, proposals, and technical documentation in both languages.
- Coordinate project kickoffs, implementation updates, client expectations, and issue resolution.
- Support software localization into Simplified Chinese, including user interfaces, manuals, and technical documents.
Must-Have Requirements
- Languages: Fluent spoken and written Mandarin (Simplified Chinese) and Business English.
- Experience: 4–6 years in Enterprise B2B Sales, Account Management, Technical Presales, or Technical Project Delivery.
- Experience handling corporate or enterprise clients and coordinating with cross-functional teams.
- Strong communication, negotiation, stakeholder management, and problem-solving skills.
- Good understanding of software products, SaaS, or enterprise technology solutions.
- Ability to communicate business and technical requirements clearly across language and cultural barriers.
- Must be based in Kuala Lumpur, Malaysia.
Preferred Background
- SaaS, enterprise software, technology consulting, or professional services.
- Experience working with Chinese enterprises, Mandarin-speaking clients, or cross-border business accounts.
- Exposure to software localization or technical documentation translation.
More Info
About Company
Lava Protocols is an award-winning Salesforce partner and authorized reseller with over 18 years of experience helping businesses across Malaysia and the region thrive through powerful cloud-based solutions. We've been pioneering cloud transformation since 2006.
We've implemented, customized, and connected platforms like Salesforce® for industries ranging from telecommunications and finance to aviation, education, utilities, manufacturing, healthcare, retail, and even government sectors across 15+ industry verticals.
