Department: Finance
Location: Kuala Lumpur, Malaysia
Description
As a Billing Analyst, youll play a vital role in ensuring the accuracy and timeliness of our revenue billing processes. Working at the heart of the Finance team, your work will directly impact customer satisfaction and cash flow making you a key contributor to our commercial success. Youll be responsible for delivering precise billing aligned with contractual terms, maintaining strong relationships with internal stakeholders and external customers.
This is based in our office in Kuala Lumpur, where we operate hybrid working as part of a global team.
On a typical day, you&aposll be...
- Processing monthly billing through our semi-automated system (NetSuite)
- Handling ad hoc billing requests with speed and accuracy
- Ensuring invoices are issued from the correct subsidiary to the correct customer, with all required details
- Adhering to customer-specific requirements, including PO numbers and portal uploads
- Collaborating with customers and our credit control team to resolve billing queries efficiently
- Performing monthly validation checks and reconciliations to ensure all revenue is billed
- Liaising with colleagues across Operations, Commercial, and Finance to maintain data accuracy
Does this sound like you
- Youve worked in complex billing environments, ideally in a multinational, multicurrency business
- Youre detail-oriented, accurate, and thrive in fast-paced settings
- You consistently meet deadlines and manage tasks with precision
- Youre a confident communicator who can influence and guide stakeholders
- You spot trends in data and use insights to drive service improvements
- You act with integrity and are committed to high performance
- Experience with NetSuite is a plus but dont worry, well provide full training
