Billing Assistant

Company Description

Avisena Healthcare, a leading private healthcare provider in Malaysia, operates two specialist hospitals: Avisena Specialist Hospital and Avisena Women's & Children's Specialist Hospital, the first private hospital in Malaysia dedicated to women and children's health. The group also manages a network of dialysis centers through Avisena Renal Care and provides telemedicine services via TrueCare2U, its digital health platform. With plans to expand its flagship hospital and grow to other locations, Avisena Healthcare aims to serve even more communities with exceptional healthcare services.

Role Description

Billing Assistant supports overall patient financial and administrative services in Hospital. This role involves managing billing and invoice enquiries, preparing and issuing bills, coordinating claims submission with panel providers, TPAs, and insurance companies, and supporting Guarantee Letter (GL) processes. The position also assists with patient admissions, cashiering, and other Business Office operations, including after-hours services, to ensure smooth, accurate, and efficient financial and administrative workflows.

Qualifications

• Proficiency in Billing Process and Invoicing is essential.
• Strong Communication skills to effectively collaborate with team members and clients.
• Attention to detail and organizational skills to ensure accuracy and compliance with billing procedures.
• Previous experience in healthcare billing or related fields is a plus.
• Diploma or degree in Accounting, Finance, Business Administration, or a related field is preferred.