BPO Customer Service Executive- Mandarin Speaker

-Handling all inbound calls, live chat and email pertaining to customer general enquiries ,issues, complaints, comments, feedbacks and other raising issue related to the company's products

-Exceeding customer expectation in terms of service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

-Proficient in computer typing skills

-Ability to handle multiple tasks in a fast-paced environment.

-Good computer literacy