Brand Product Designer

Job Description: Executive Brand Product Designer

Location: Perak | Budget: Open

Role Overview

Seeking a detail-oriented Senior Executive to manage customer service and artwork development, ensuring seamless coordination between sales, internal teams, and external vendors.

Key Responsibilities

️ Sales Support – Provide comprehensive customer service to internal and external stakeholders.

Artwork Coordination – Liaise with external vendors and internal teams (Procurement, IQC, RA, Packing, Warehouse) on artwork development.

️ Vendor Management – Ensure packaging suppliers deliver first digital proof within 36 hours of receiving original artwork.

Process Automation – Collaborate with Oracle team to drive artwork digitalization.

️ Item Code Creation – Ensure timely and accurate creation of FG item codes.

KPI Compliance – Complete all artwork activities accurately and within timelines.

Reporting – Prepare reports for customers and stakeholders as needed.

Requirements

Proven experience managing artwork development projects with cross-functional teams (Sales, Suppliers, Procurement, etc.).

Ability to handle multiple projects simultaneously while meeting deadlines.

Hands-on experience with Oracle or similar ERP systems.

Strong reporting and data analysis skills.

️ Must have experience with AI Illustrator software (essential for vendor coordination).

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