Broadcast Infra Support (Fresh Grad)

Astro

1-3 Years

Not Disclosed

Malaysia, Kuala Lumpur

Early Applicant

Posted 15 days ago
Be among the first 10 applicants

Job Description

WHY JOIN US

We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.

It's our people that make Astro Malaysia's leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.

Job Responsibilities

What you will do:

Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
Ensure the quality and availability of audio, video, transport stream, and network services.
Investigate system faults, perform root-cause analysis, and implement corrective actions.
Respond to incidents and service interruptions within agreed service levels.
Perform system upgrades, patching, maintenance, and platform enhancements.
Generate operational and performance reports and recommend service improvements.
Maintain system documentation, operating procedures, and technical records.
Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
Participate in project implementation, testing, commissioning, and acceptance activities.
Support 24x7 operational requirements, including shift work and on-call support when required.

Technical Skills

OTT Platform Technologies
Media Encoding and Transcoding Technologies
Broadcast Workflow and Media Delivery Systems
TCP/IP Networking
Multicast Networking
Transport Stream Analysis
SQL and MySQL Databases/Scripting
AWS Cloud Services
Server and Storage Infrastructure

Requirements

Who you are:

Bachelor Degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
Diploma holders with relevant experience are encouraged to apply
Open to Fresh Graduate!
1–2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
Strong troubleshooting and analytical skills.
Able to work on 12-hour rotational shifts and irregular hours when required.

Core Competencies