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Business Analysis

2-5 Years
MYR 5,000 - 8,000 per month
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Job Description

Job Brief:

The position works closely with business users, vendors and the Project Management Office (PMO) to define project scope, document and validate business requirements, and ensure deliverables align with project timelines. The role supports initiatives end-to-end, from requirements gathering and documentation through development, testing, and User Acceptance Testing (UAT), while proactively identifying gaps, mitigating risks, and monitoring progress to ensure timely and successful project delivery.


Job Responsibilities:

  • Initiate and facilitate requirement gathering discussions or discovery sessions with business
  • stakeholders.
  • Collaborate with business users to define scope, plan detailed approaches, and ensure alignment of
  • project deliverables with business objectives.
  • Understand, validate, and document business needs recommend and implement process, system, or workflow improvements to enhance operational efficiency.
  • Translate business needs into clear, concise Business Requirements Documents (BRDs) and secure
  • approval from all relevant stakeholders.
  • Develop and maintain documentation including business requirements, process flow diagrams, user
  • stories, and user guides/manuals.
  • Identify and address gaps between business requirements and technical solutions, working closely with development, Solution Manager/PMO/vendors/users to resolve issues.
  • Provide ongoing support during development and testing phases, including clarifications on requirements and active involvement in User Acceptance Testing (UAT).
  • Monitor progress of deliverables to ensure timely completion in line with the project plan.
  • Collaborate closely with the Project Management Office (PMO) to track milestones, escalate risks, and ensure successful delivery within defined timelines

Job Requirements:

  • 2-5 years of experience in Business Analysis, Functional Analysis, or related roles
  • Proven experience in requirements gathering, discovery sessions, and stakeholder workshops
  • Strong ability to collaborate with business stakeholders to define scope, requirements, and project objectives
  • Experience analyzing, validating, and documenting business and functional requirements
  • Skilled in translating business needs into Business Requirements Documents (BRD), Functional Requirements, and User Stories
  • Hands‑on experience in process mapping, workflow design, gap analysis, and process improvement initiatives
  • Ability to align business requirements with technical solutions and identify requirement gaps
  • Experience working closely with developers, solution teams, PMO, vendors, and end users
  • Strong documentation skills, including process flows, user stories, and user guides/manuals

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they're from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone's ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

More Info

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About Company

Hello! We're Tune Protect Group of companies - that may sound like a mouthful, but we're all about something simple yet super important: keeping people like you, protected. You know those times when life gets adventurous We want everyone to dive into those moments with confidence, knowing they're covered. Now, here's the exciting part. At Tune Protect, we're all about breaking down the barriers to insurance. We believe that everyone deserves to be safeguarded without the hassle. So, we've made it easy to understand, easy to get, and definitely easy on the wallet. Our motto "Insurance Simplified" says it all. But hold up, we're not just any old insurance crew. We're stepping into the future as a Digital Insurer. What does that mean We're using tech to make insurance a breeze, not a headache. Think of it as insurance for the modern worldâ€"quick, convenient, and tailored to you. And guess what We're not keeping this amazing stuff to ourselves. We're spreading this insurance revolution across not just our backyard but way beyond, all across ASEAN and even more far-flung places. We're not just changing insurance we want to change how people feel about it. Now, here's the part where you come in. If you're looking for a place where you can make a real impact, where innovation is the name of the game, and where your ideas are welcomed with open arms, you're in the right spot. We're not just building a company we're building a family that's in it for the long haul. So, whether you're a tech whiz, a creative guru, a customer service superstar, or anything in between, there's a place for you here. We're all about bringing fresh minds on board to help us shake things up, challenge the norm, and create something extraordinary together. Ready to be a part of a team that's rewriting the rules of insurance Join us at Tune Protect, where protection meets innovation, and your talents are about to shine like never before.

Job ID: 147049203

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