Business Analyst (Equities Team)

Key Responsibilities

1. System Enhancements & Integration

• Support business requirements for system changes, enhancements, and onboarding of new systems across Equities.
• Lead integration initiatives for Equities platforms (e.g., NOVA, Fidessa) and coordinate integration across CIMB Group systems such as GFMS.
• Liaise with Group Technology teams and external vendors on system defects, enhancement requests, and delivery timelines.
• Assist in reviewing functional specifications, test scripts, and release notes prior to deployment.
• Ensure end-to-end documentation, controls, and audit trails for all system changes.
• Identify and evaluate potential solutions supporting process improvements and automation initiatives on the NOVA platform.

2. Application Support & EOD Processing

• Coordinate with Group Technology to provide day-to-day support for NOVA, Fidessa, and other assigned applications, ensuring minimal disruption to post-trade operations.
• Investigate, troubleshoot, and resolve system errors, bugs, and functional issues raised by users.
• Perform data and parameter configuration updates in NOVA and other supported systems as required.
• Conduct user acceptance testing (UAT) for system patches and enhancements.

3. Incident Management & Vendor Coordination

• Log, track, and follow up on incidents raised with vendors, ensuring timely resolution in line with SLAs.
• Perform impact assessments and escalate critical system issues to management and relevant stakeholders.
• Coordinate with Group Technology, vendors, and internal teams during incidents, deployments, and system maintenance activities.

4. Operational Support & BAU Continuity

• Provide system-related guidance to Post-Trade teams, including settlement, control, and reporting units.
• Support day-end and month-end operational processing where system intervention or monitoring is required.

5. Governance, Compliance & Documentation

• Ensure all application support activities comply with internal policies, audit requirements, and regulatory expectations.
• Maintain up-to-date documentation including workflows, system configurations, troubleshooting guides, and SOPs.
• Support audit queries, reviews, and system-related compliance checks.

6. Continuous Improvement & Efficiency

• Identify opportunities to enhance system performance, reduce manual processes, and address recurring system issues.
• Recommend enhancements or automation solutions to strengthen operational efficiency and reduce risk exposure.

Key Requirements

• Minimum 5 years of relevant experience in the stockbroking industry, including exposure to trading/settlement platforms and Bursa/SC reporting processes.
• In-depth knowledge of post-trade processes and financial market operations (e.g., trade flow, settlement lifecycle).
• Ability to perform system configuration setup, parameter updates, and basic system checks.
• Experience in testing (UAT), troubleshooting, and documenting system changes.
• Proficient in Excel; exposure to NOVA or similar systems is an advantage.
• Strong analytical ability to identify and resolve discrepancies.
• Familiarity with trading or settlement applications (e.g., NOVA, Fidessa, or equivalents).
• Effective communication skills for engaging with multiple teams and vendors.