Business Analyst

The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will establish strategies to achieve desired outcomes and implement these strategies. They will often work cross-functionally with internal business units in order to understand the challenges that these teams are face and provide solutions to these groups.

Responsibilities

• Liaise between client business users and internal IT developer to gather business requirement.
• Analyze and Devise best in class solution that leverages internal products and industry best practice
• Ensuring BRDs are within scope of SOW
• Work with IT leads to draft FSD with high level of technical details.
• Ensure BRDs and FSDs are signed off timely according to project plan.
• Work with IT Leads to track RTM across SOW, BRD, FSD and Test Scripts
• Timely escalation of issues to PMs and BA Lead on issues
• Work with Tester leads to formulate test plan, test approach and detailed test case.
• Working with Tech Writers to ensure User Manuals are correctly documented.
• Conduct training/work with trainers to ensure customers (eg. Ops Team) are trained to use the system.
• Handholding BAU Support Team (to ensure business knowledge is correctly handed over.
• Supports Pre-Sales in assessing requirement gaps and work with Tech Leads to provide high level estimates.
• Work with PMO to ensure compliance to all relevant processes (PM/BA/Tech leads)

Qualifications

• Degree in Computer Science, Business Admin or Finance
• At least 3-10 years in assuming role of IT Business Analyst/Business Solution Architect in a Financial Institute/FI Vendor.
• Proven track records of implementing systems (in capacity of BA) in Medium to large size projects.
• Analytical mind and creative mind in delivering out of the box solution
• Customer focus and excellent problem solving skills
• Exceptional interpersonal and negotiation skills
• High level of personal integrity and attention to details
• Ability to lead structured business discussion with clients leading to concise decision.
• Regional implementation experience working in a multi-country setting
• Proficient in one or more of following domain:

1. Digital Banking Platform
2. Core Banking
3. Retail/SME Lending
4. Channels (Mobile/Portal)
5. Accounting and General Ledger
6. Payments (Cards/Micro payment)
7. UI/UX

• Good understanding in industry trend and up to date in recent regulatory requirements.
• Languages: English and Mandarin