Business Analyst

At Pac Lease, we have been supporting Malaysian businesses through capital equipment financing, SME financing, trade finance and insurance-related solutions. With 15 branches nationwide, we continue to invest in technology, operational excellence and customer-centric innovation to better serve our customers.

We are looking for a motivated and analytical Business Analyst to support business transformation, regulatory initiatives, process improvement programmes and technology enhancement projects across our financing operations

.
If you enjoy analysing business challenges, improving processes and working collaboratively with stakeholders to deliver meaningful results, we'd love to hear from yo

u.
What You'll Be Do

• ingGather, analyse and document business requirements for system enhancements, operational improvement initiatives and project implementatio
• ns.Facilitate stakeholder discussions, workshops and requirement gathering sessions to understand business needs and objectiv
• es.Prepare and maintain business analysis artefacts including BRD, FRD, process flows, user stories and functional specificatio
• ns.Support process improvement, automation and digital transformation initiatives to enhance operational efficiency and customer experien
• ce.Participate in Systems Integration Testing (SIT) and User Acceptance Testing (UAT), including test planning, execution, defect tracking and solution validati
• on.Support project delivery activities by maintaining documentation, action logs, requirements traceability and stakeholder communicatio

ns.
What We're Looking

• ForBachelor's Degree in Business, Information Technology, Computer Science, Finance, Banking or related discipli
• nes.Minimum 2 years of experience in Business Analysis, Business Process Improvement, Project Delivery Support or related ro
• les.Experience within financial services, banking, financing, leasing, insurance or regulated industries will be an added advant
• age.Good understanding of requirements gathering, business process analysis and documentation techniq
• ues.Experience supporting SIT, UAT and system deployment activit
• ies.Strong analytical, problem-solving and critical thinking ski
• lls.Ability to manage multiple tasks and work collaboratively in a cross-functional environm
• ent.Good command of English and Bahasa Malay