Position- Business Analyst- General Insurance
Location- KL
About the Jo
bA Business Analyst (BA) is responsible for evaluating and improving General Insurance Core system end to end processes. Responsibilities includes gathering and analysing data, identifying business needs, creating documentation, and recommending solution to enhance efficiency and productivity. The BA act as a bridge between stakeholders, vendor and IT teams to ensure that business requirements are effectively translated into technical solutions. Strong analytical, communication and problem-solving skills are essential for success in this role
- .
Understand, gather and analyze business functional needs and requirement (As-Is-Process) and define (To-Be-Process) mapping back against GI-Core system and relevant internal & external front end system for a change request or enhancement implementati - onWork closely with business process owner to provide overall guidance in the fit-gap analysis to identify operation/business process inefficiencies and opportunities for improvement for the system us
- edFacilitating design sessions with the implementation team to define the soluti
- onInvestigating compatibility with the existing operating environment, assesses cost benefit factors that involves budgetary/resources impact to the organization and work closely with internal stakeholders/business owner during solutioning phase to derive a complete business ca
- seResponsible for functional specification of end-to-end solutions delivery, deployment, system integration and user acceptance of the product/system/applicati
- onPlay a System Owner role for the module or application assigned to create, develop, manage the system development roadmap and maintain a RSA/Change Request enhancement backl
- ogPerform requirement/idea request prioritization process according to business values and mandatory regulatory compliance deadlines (is applicabl
- e)Lead the application release planning and set expectation for delivery of new functionalities with business stakeholde
- rsDelivering elements of system design, including data migration rules, business rules, wireframes, or other detailed deliverable
- s.Collaborate with internal & external SMEs to define required solutions and to assess business impact as required for any new change initiative related to GI product class
- esWorking closely with Risk and Compliance team to ensure all risk are identified, assessed, controlled and managed while in compliance with company policy and/or regulatory requiremen
- t.Ensure well defined Acceptance Criteria that will help in Test Driven/Behavior Driven developme
- ntWalk through user requirement with development team and provide functional clarificatio
- nsProvide functional consultancy support to development team for Technical Desi
- gnPrepare User guides, Business Cases and Training Material (if applicabl
- e)Providing functional support during User Acceptance/Integration Testing and coordination of defect raised between Testers & Develop
- erFunctional Analysis of SIT/UAT/Production defects and recommend solutio
- nsWalkthrough the user manual/production user verification scripts with use
rs
We are looking for people w
- ithDegree Holder in Computer Science, Information Technology, or any other related discipli
- nesAt least 5 years working experience in General Insurance (GI) industry preferable as a BA r
- oleGood knowledge of General Insurance related system and its operational processes in an as
- setStrong facilitation, coordination, interpersonal, negotiation & communication ski
- llsSharp conflict management and problem solving ski
- llsHighly people oriented with ability to lead, drive, motivate and co
- achHigh level of integrity, takes accountability of work and good attitude over teamwo
- rk.Takes initiative to improve current state of things and adaptable to embrace new chang
es.
