Business Analyst – Trade Finance System

About the Role

This role is suitable for candidates with experience in Business Analysis, UAT, system testing, trade operations or banking operations. Fresh graduates with relevant academic/project exposure and a strong interest in Business Analysis and system implementation are also encouraged to apply.

Key Responsibilities

Project & System Implementation

• Support Trade Finance System enhancement and implementation projects.
• Gather and document business requirements.
• Review functional specifications and ensure alignment with business requirements.

UAT & Testing

• Prepare UAT scenarios, test scripts and test data.
• Execute UAT and document test results.
• Identify, track and follow up on system defects.
• Validate fixes and ensure system functionality meets business requirements.

Stakeholder Management

• Work closely with Trade Operations, Product, Technology, Risk and Compliance teams.
• Act as a bridge between business users and technical teams.
• Coordinate issues and follow up on action items through resolution.

System Support

• Provide day-to-day support for system-related issues.
• Investigate reported issues and coordinate with relevant teams.
• Monitor and follow up on system fixes and enhancements.

Process Improvement

• Gather user feedback and identify opportunities for process/system improvements.
• Support enhancement requests and prioritisation.

Documentation & Training

• Maintain requirements, process flows, SOPs and other project documentation.
• Develop UAT documentation, user guides and FAQs.
• Support user briefings and training for new system features.

Requirements

• Bachelor's Degree in Information Technology, Business, Finance, Banking or related fields.
• 0–8 years of relevant experience.
• Experience or internship exposure in Business Analysis, UAT, system testing, system implementation or trade operations is an advantage.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Trade Finance products such as:
• Letters of Credit (LC)
• Bank Guarantees
• Collections
• Malaysian candidates only.

Contract Details

• Contract Duration: 6 months
• Renewal: Subject to performance
• Start Date: ASAP