Conduct requirement gathering with business users to obtain a good understanding of their needs, translate the requirements into clear functional specifications
Design business processes and leverage on the knowledge of payment systems
Develop and maintain a strong understanding of the company's products and services so as to propose solutions that can effectively address customer business needs.
Collaborate with product owners and the development team to ensure the smooth and efficient implementation of functional specifications.
Develop and execute test plans and prepare test reports
Assist in end-to-end requirements traceability from design to delivery
Prepare and conduct end-user training program
Create and maintain internal documentation or reference materials on company shared space for team usage
Assist in the creation of presales or client presentation materials
Conduct Product Training / Project Briefing (internal)
Job Requirements
Bachelor's degree in business/finance or IT related fields.
Minimum 5 years of work experience in financial/IT industry
Excellent knowledge of payment system and is familiar with credit card business process or core banking systems
Proficiency in using software tools for data analysis, project management, and collaboration (e.g., Word, Excel, PowerPoint, Jira, Confluence)Experience with business process modeling, data analysis, and requirements gathering
Ability to work in a fast-paced, team oriented environment
Ability to work under pressure
Strong analytical and problem solving skills
Good interpersonal, organizational and communication skills
Interest in payment business, payment technology and software development as well as high levels of self-motivation
