Business Development / Account Manager (Tech Sales)

An exciting opportunity awaits in Kuala Lumpur for a Business Development Account Manager who is passionate about building meaningful client relationships and driving business growth. This role offers the chance to work within a supportive team environment where your interpersonal skills and sales acumen will be highly valued.

You will play a pivotal part in connecting with clients, understanding their needs, and ensuring their satisfaction while contributing to the company's ongoing success. With flexible working opportunities and a culture that values knowledge sharing and professional development, this position is perfect for someone looking to make a real impact in their career. Whether you are an experienced account manager or a recent graduate eager to learn, you will find ample support and encouragement to grow and thrive.

• Join a collaborative team in Kuala Lumpur dedicated to nurturing long-term client partnerships and delivering exceptional service across diverse industries.
• Enjoy flexible working opportunities and access to continuous training, empowering you to develop your skills and advance your career in account management.
• Be part of an inclusive workplace that values your input, encourages knowledge sharing, and supports both personal and professional growth at every stage.

What you'll do:

As a Business Development Account Manager based in Kuala Lumpur, you will immerse yourself in a dynamic environment where your ability to connect with clients will be central to your daily activities. Your day-to-day responsibilities will involve managing multiple client accounts simultaneously-ensuring each receives attentive service tailored to their unique requirements. You will collaborate closely with both internal teams and external stakeholders to deliver solutions that exceed expectations. By preparing insightful reports and analysing trends within your portfolio, you will help shape future strategies while supporting the achievement of ambitious sales goals. Success in this role comes from your commitment to fostering trust-based relationships, proactively addressing challenges as they arise, and consistently seeking ways to add value for both clients and colleagues alike.

• Develop and maintain positive relationships with clients by acting as the primary point of contact for all inquiries, requests, and issues, ensuring their needs are met promptly and professionally.
• Assist in creating and executing effective sales strategies by generating accurate quotes, proposals, and contracts while collaborating closely with the sales team to achieve revenue targets.
• Maintain up-to-date records of client information and transactions, monitoring accounts, payments, and orders to ensure accuracy and resolve any concerns or complaints efficiently.
• Facilitate clear communication between clients and internal teams, keeping clients informed about product updates, promotions, and other relevant information that may impact their experience.
• Prepare detailed sales reports and analyse data regularly to identify new opportunities for growth as well as areas for improvement within existing accounts.
• Take responsibility for achieving assigned sales quotas by focusing on expanding relationships with current clients while also identifying and developing new business opportunities.
• Conduct thorough market analysis to evaluate competitors and changing market conditions, providing valuable insights to senior colleagues for strategic planning.
• Report regularly to the Sales Manager on all account activity through status updates and weekly call reports, ensuring transparency and alignment with broader business objectives.
• Support the overall success of the team by sharing insights, best practices, and feedback that contribute to continuous improvement across all areas of account management.

What you bring:

To excel as a Business Development Account Manager, you will bring a blend of technical expertise in managing client portfolios alongside outstanding interpersonal abilities. Your background may include several years spent navigating complex projects or accounts where attention to detail was paramount. You are adept at balancing competing demands through careful planning while always prioritising open communication. Your natural empathy allows you to understand client perspectives deeply-enabling you to anticipate needs before they arise. In addition, your willingness to share knowledge makes you an invaluable member of any team. Whether resolving issues swiftly or identifying new avenues for collaboration, your proactive mindset ensures that both clients interests and organisational goals are advanced harmoniously.

• Demonstrated ability in account management with a proven track record of creating, maintaining, and enhancing customer relationships over time.
• At least three years experience in account or project management; previous exposure to sales or customer service environments is considered advantageous but not essential.
• Exceptional communication skills-both written and oral-that enable you to interact effectively with clients from diverse backgrounds as well as internal teams.
• Excellent organisational abilities paired with strong time management skills that allow you to handle multiple priorities without compromising quality or deadlines.
• A persuasive approach combined with negotiation skills that help you achieve mutually beneficial outcomes for both clients and the organisation.
• A high level of initiative complemented by a collaborative spirit that enables you to work seamlessly within a team-oriented setting.
• Resilience under pressure with the capacity to manage stressful situations calmly while meeting tight deadlines when required.
• The ability to plan ahead and carry out responsibilities independently with minimal supervision while remaining accountable for results.
• Openness to learning-recent graduates who demonstrate enthusiasm for account management are encouraged to apply.

What sets this company apart:

This organisation stands out for its unwavering commitment to employee development within an inclusive culture that celebrates diversity of thought. Here, every team member is encouraged to share ideas openly-fostering an atmosphere where innovation flourishes naturally. The company places great emphasis on flexible working arrangements designed around individual needs so you can achieve balance between professional ambitions and personal wellbeing. Ongoing training programmes ensure that everyone has access to resources needed for continuous growth-whether you're just starting out or looking to take your career further. Above all else, this is a place where collaboration is more than just a buzzword: it's embedded into every aspect of daily life so that everyone feels supported on their journey towards shared success.

What's next:

If you are ready to take the next step in your career journey by joining a supportive team where your contributions truly matter, this is the perfect opportunity for you!

Apply today by clicking on the link provided-your future as a valued Business Development Account Manager starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C