Our people are
ambitious and humble, believing in what they do and convinced that our purpose is
shaping a world of trust. With
responsibility and
openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark
in shaping society.
> We believe that
leaving a mark is a true challenge and opportunity for every one of us.
> We believe that
leaving a mark is a sign of trust and impact.
> We believe that
leaving a mark is a bond with the future.
> We believe that
leaving a mark is proof of growth and development.
Being part of the BV family, is more than just working, it's being convinced that you
will leave your mark... in shaping a world of Trust.
Responsibilities:
Training Coordination and Operation:
- Support the planning and execution of training sessions, including scheduling, logistics, and material preparation.
- Manage participant registration, attendance tracking, and feedback collection.
- Liaising with HRDC personnel, and Client's HRDF Claims.
- Responsible for preparing and issuing invoices in a timely manner to ensure smooth billing and payment process.
- Maintain a pool of external training venues and register them as BV's vendors.
- Take charge of BV's Training Facility.
- Ensure trainer's qualification and capability prior to delivery.
- Liaising with International Training Center (ITC) on trainer's qualification and certificate issuance.
- Preparation of certificate for participants, signatories and handover sessions.
- Ensure that Photos are taken after every training for marketing purposes.
E-Learning Platform Management:
- Manage and maintain the e-learning platform for BV Malaysia and other BV offices (to be assigned), ensuring courses are set up correctly and systems are functioning optimally.
- Oversee the administration of the e-learning platform, including course setup, user management, and updates.
- Address technical issues and coordinate with IT support to resolve platform-related problems.
Client and Participant Support:
- Act as the primary point of contact for training inquiries, ensuring timely and professional communication.
- Working closely with Training BD personnel to ensure seamless client experience.
- Handle email registrations, confirmations, and follow-ups for training programs.
Process Optimization:
- Streamline L&D administrative workflows to enhance efficiency and effectiveness.
- Ensure adherence to organizational standards and compliance requirements.
Reporting and Documentation:
- Maintain accurate records of training activities, participant data, and platform usage.
- Prepare reports on training metrics, program effectiveness, and client satisfaction.
Requirements:
- Bachelor's degree in business administration or a related field.
- 2-3 years proven experience in an administrative or coordination role, preferably in Learning & Development or a related field.
- Hands-on experience with e-learning platforms and Learning Management Systems (LMS) is preferable.
- Strong organizational and multitasking abilities with an eye for detail.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office tools.
Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.
#ShapingaWorldofTrust #leaveyourmark
