Business Development Executive

Company Description

EAGLE LINER (M) SDN BHD, established in 1990 with a small team, has grown into a prominent organization in the shipping industry offering comprehensive logistics and liquid transportation solutions. The company provides a wide range of services, including sea shipping, air-freight, trucking, warehousing, cargo consolidation, and customs brokerage, tailored to meet the evolving needs of the transport industry. Committed to customer satisfaction through personalized services, EAGLE LINER ensures professional support at every stage. Operating across major ports in Malaysia, the company continues to expand its services both domestically and internationally to deliver efficient and effective logistics solutions, striving to become the leading logistics provider in the nation.

Role Description

This is a full-time, on-site role based in Shah Alam for a Business Development Executive. The individual will be responsible for identifying and pursuing new business opportunities, developing and maintaining strong client relationships, and promoting the company's logistics services. Primary tasks include generating leads, negotiating contracts, creating and implementing sales strategies, understanding customer requirements, and ensuring exceptional customer satisfaction. The role also involves coordinating with internal teams to ensure seamless delivery of services.

Qualifications

• Strong interpersonal skills with the ability to build and maintain professional relationships
• Experience in customer service, customer support, and ensuring high levels of customer satisfaction
• Customer service management expertise with an ability to address client needs effectively
• Excellent communication, negotiation, and problem-solving skills
• Proven ability to meet targets and achieve business growth objectives
• Familiarity with the logistics or shipping industry is advantageous
• Proficiency in relevant software and tools is preferred