Business Development Executive

0-2 Years

This job is no longer accepting applications

Job Description

Job Responsibility

Respond to customer inquiries and provide support through various communication channels such as phone, email, chat, and handling walk-in customers.
Identify and address customer concerns, complaints, or technical issues.
Maintain detailed records of customer interactions, including the nature of queries, actions taken, and provided solutions.
Follow up with customers to ensure their issues are resolved and inquire about their overall satisfaction with the product or service.
Build and maintain positive relationships with customers to encourage loyalty and repeat business.
Manage inventory levels of parts.
Quality check repaired units before returning them to customers.
Any ad-hoc tasks.

Job Requirements

Required language(s): Mandarin
Must possess at least SPM (equivalent to O-Level).
Fresh graduates are also encouraged to apply ; Experience candidate will be added advantage
Candidates with no experience but have an interest in this industry are welcome to apply. Training will be provided

Job Benifits