About the Job
Responsible for meeting the annual sales targets, driving strategic sales initiatives, and ensuring the effective execution of all sales activities. Supports the superior in activating, growing, and enhancing the productivity of Employee Benefits (EB) and Group Affinity (GA) schemes, while also focusing on retaining existing renewal business through direct, broking, and agency channels.
Key responsibilities:
- Works with superiors to plan and execute strategies for achieving personal sales targets by developing renewal and new business.
- Develops Group Takaful (EB and GA) business through direct channels and intermediaries to meet targets.
- Monitors sales performance and key initiatives, preparing sales reports.
- Build and maintain professional relationships with clients and intermediaries, ensuring a high level of service delivery and customer satisfaction.
- Assists in organizing events, employee briefings, presentation on claims utilization review for corporate clients.
- Ensures seamless implementation of certificate processes, including enrolment, briefing, setup and billing.
- Lead follow-up efforts on outstanding contributions and claim recoveries.
- Works proactively and transparently with internal teams (Operations, Finance, Claims) to enhance the customer experience.
- Promotes a positive culture and uphold behavioural expectations within the department or division.
- Adheres to Credit Control Guideline (CCU) and ensure to follow up on outstanding contribution and claims recoveries.
- Takes accountability in considering business and regulatory compliance risks and takes
- appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.
We are looking for people who
- Bachelor's degree in Marketing, Business, Administration, Takaful/Insurance, or equivalent
- Minimum of 5 - 7 years experience in a sales-related role
- Strong customer focus with the ability to build and maintain relationships across the organization and externally
- Proven track record in sales, marketing, or business development with excellent interpersonal, communication and networking skills
- Skilled at handling complaints and requests with urgency, maintaining impartiality objectivity
- Willingness to work flexible hours, including weekends, public holidays or after office hours for training, product launches or special events
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization
- Strong sales and customer service skills, with the ability to assess client needs, provide quality services and uphold high standards
- Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment
- High level of integrity, takes accountability of work and good attitude over teamwork
