Business Product Management (ShopeePay - Cards)
- Posted 3 months ago
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Job Description
Job Description:
- Drive product roadmap and execution for card issuing - covering application, eKYC onboarding, issuance, card controls, and lifecycle management - aligned with business strategy and BNM regulatory requirements
- Collaborate with regional product teams in Singapore and Shenzhen to evaluate feature requests and produce accurate, comprehensive Business Requirement Documents (BRDs)
- Work with Local and Regional cross-functional teams (Business Development, Legal, Operations, Payment, Compliance, Risk, Finance) to ensure smooth and timely product delivery
- Partner with Compliance, Risk, Anti-Fraud, and Operations teams on fraud controls, dispute and chargeback handling, balancing risk and user experience
- Manage card processor and scheme integrations (API design, testing coordination, post-launch monitoring)
- Own UAT end-to-end: test planning, execution, defect tracking, and go-live readiness
- Track and optimise card programme metrics (activation, approval, usage, disputes)
- Troubleshoot live issues and support BAU, including stakeholder communication and training
Requirements:
- Minimum 3-5 years of product management experience in financial services, fintech, or card products - hands-on card issuing experience is strongly preferred
- Solid understanding of card issuing and processing fundamentals - four-party model, authorisation and clearing flows, BIN management, card lifecycle, fraud mitigation, and scheme rules
- Familiar with BNM regulatory requirements relevant to card products - eKYC, e-money licensing, PCI DSS, and consumer data obligations
- Strong communication skills across technical and non-technical stakeholders able to translate scheme or processor requirements into clear BRDs
- Proven ability to deliver complex, cross-functional features in fast-paced environments
- Detail-oriented, proactive, and strong ownership mindset
- Proficient in English (written and spoken) Mandarin is a plus
More Info
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Key Skills
About Company
Skills:
lifecycle management , Pci Dss, Uat, API Design, Testing Coordination, Product Management, Onboarding, Card Issuing, fraud mitigation, Card Controls, BNM Regulatory Requirements, eKYC
Skills:
lifecycle management , Pci Dss, API Design, Uat, fraud mitigation, Product Management, Card Issuing, eKYC, Testing Coordination, Onboarding, Card Controls, BNM Regulatory Requirements