Business Solutions Specialist (Bilingual)

Company Overview

ChatDaddy is a fast-growing SaaS company helping businesses build stronger customer relationships through WhatsApp automation and business communication solutions. Our platform enables teams to engage customers more effectively, streamline workflows, and scale conversations using smart automation and AI.

At ChatDaddy, we believe sustainable growth comes from trust with our customers and within our team. We value collaboration, ownership, and continuous improvement, and we aim to create an environment where individuals can grow alongside the company.

Learn more about us: https://chatdaddy.tech/

About This Opportunity

As ChatDaddy continues to grow, we are expanding our commercial team and are looking to welcome a new teammate to join us.

This role reflects our focus on consultative, relationship-based selling rather than transactional sales. We are looking for professionals who enjoy understanding customer needs, guiding businesses toward the right solutions, and building long-term value through thoughtful conversations.

We are opening this role to connect with candidates who are aligned with our values and interested in growing their sales career within a SaaS environment.

Role Overview

The Sales Consultant plays a key role in helping potential customers understand how ChatDaddy can support their business goals.

You will engage prospects through daily sales activities, conduct product demonstrations, and guide them through the decision-making process. This role combines structured sales execution with relationship-building, supported by CRM systems and sales automation tools.

You will also work closely with internal teams to share market feedback and contribute to continuous improvement in our sales approach.

Key Responsibilities

The responsibilities of this role may include:

• Conducting daily sales calls, outreach, and follow-ups via phone, LinkedIn, WhatsApp, and email
• Engaging prospects to understand their business challenges and objectives
• Delivering product demos and explaining SaaS solutions clearly and confidently
• Managing leads and opportunities through CRM systems
• Working towards monthly sales targets and performance KPIs
• Building long-term relationships to support repeat business and referrals
• Sharing customer insights and feedback with internal teams

Candidate Profile

This opportunity may be a good fit for professionals who:

• Have 3–5 years of sales experience, ideally in SaaS, technology, or B2B environments
• Are bilingual in English and Mandarin
• Are comfortable with outbound sales activities, targets, and commission-based performance
• Are familiar with CRM systems such as HubSpot, Salesforce, or similar tools
• Take a disciplined, results-oriented approach while remaining customer-focused
• Are curious, adaptable, and open to learning new products and tools
• Experience in consultative or solution-based selling is highly valued. Familiarity with WhatsApp automation tools is a plus, but not required, training and support will be provided.

Why This Role Matters

Sales at ChatDaddy is not about pushing products. This role directly contributes to helping businesses adopt better communication practices and improve how they engage their customers.

Sales Consultants help shape how ChatDaddy is positioned in the market by bringing real customer insights into conversations about product, messaging, and growth. Your work will have a visible impact on both revenue and customer success.

Compensation & Benefits

• Basic salary + commission
• Total monthly earning potential: RM4,000 – RM9,000 (based on performance)
• Hybrid work arrangement (office + remote)
• Transparent commission structure and clear KPIs
• Sales training, coaching, and continuous learning support
• Statutory benefits (EPF / KWSP, SOCSO, EIS)
• Medical benefits
• KL public holidays and statutory leave
• Clear career progression into senior sales or account roles

How to Apply

If you enjoy consultative selling, meaningful conversations with customers, and growing within a SaaS environment, we'd love to hear from you.

To apply, please submit:

• Your updated CV
• A short video (1–2 minutes) introducing yourself and sharing why you are interested in this role

Video submission link: https://www.videoask.com/f003r70w4

No script or professional setup is required. A simple, genuine introduction is perfect.

If you're looking to grow your sales career with a company that values trust, clarity, and long-term impact, we look forward to connecting with you and exploring how you could be part of ChatDaddy's journey.