Business Support Associate

Job Description

Manage all the administrative tasks in relation with no limit to following activities:

• Support and administrate employee and contractor mobilization and deployment e.g. booking of medical, enforcement / immigration and visa clearance
• Handling customers enquiry
• Administrate the generate and issuance of purchase order
• Administrate the business licence related matter
• Support the customer and management reporting
• Work and collaborate closely with account manager and/or customer on the pre-payroll support function.
• Ensure all candidate data and time & attendance records are accurate and updated in a timely manner in relevant systems.
• Ensure full compliance process on the employee and contractor mobilization and deployment with the company or local enforcement regulation.
• Managing any issues that may arise towards resolution in a collaborative and timely manner
• Effectively and efficiently managing your workload including your ticket count and working proficiently to multi-task, resolving competing priorities and meeting requested deadlines.
• Provide monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
• Populate reporting templates with employee information where applicable
• Completing operations whilst providing backup support to team members on other activities during holidays
• Provide support in the delivery of business support operations if needed.
• Ability to work in a high volume, fast moving operational business.
• Able to work independently as well as within a team.
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
• Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information.
• Perform other ad hoc duties and special projects as requested.

Requirements

• At least 2 years experience in business or operations support role/ HR generalist experience.
• Degree/ Diploma in Business Administration or equivalent
• Fresh graduate welcome to apply too!
• Exhibits strong client services expertise and delivery focused
• Proficient use of applicable technology, MS Office and Excel skill
• Effective communication (both written and verbal) and interpersonal skills and collaborative team spirit.
• Proven ability to multi-task and meeting tight deadline.
• Meticulous with attention to details.
• Able to establish effective relationships and communications with account manager and/or customer, gains trust and respect.