ROLES & RESPONSIBILITIES:
Operational Oversight:
Provides day-to-day management of business operations and administrative functions to ensure efficiency.
Strategic & Administrative Support:
- Links management and employees, contributes to strategic planning and supports policy implementation.
Process Improvement:
- Oversees and optimizes administrative systems and processes to enhance customer service and overall business performance.
Team & Employee Management:
- Manages staff performance, takes corrective actions, supports training implementation and manages teams.
Client & Stakeholder Relations:
- Builds and maintains relationships with clients, partners and other external stakeholders.
Document & Reporting:
- Manages document production, compiles reports and handles administrative tasks for executives.
Compliance & Best Practice:
- Ensures compliance with policies and champions best practices within the organization.
QUALIFICATION & REQUIREMENTS:
- Bachelor of Business Administration, Management, or a related field.
- Experience in business support or office management
- Strong knowledge of Microsoft Office
- Excellent interpersonal, leadership and team management skills.
- Strong multitasking, problem-solving and time management abilities are crucial.
- Must possess strong attention to detail and the ability to analyze business performance.
- Strong ability to communicate with the team, the client and all stakeholders.
- Eagerness to learn and work in a collaborative environment.
BENEFITS:
- Above average salary and performance-based incentives.
- Flexible working hours and the option for occasional remote work.
- Health and wellness benefits, including medical insurance.
- Professional development opportunities and support for certifications.
- A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth.
