Job Summary
The Business System Analyst acts as a bridge between business stakeholders and IT teams, identifying business needs and translating them into technical requirements. They play a key role in system implementations, enhancements, and ensuring solutions align with business objectives.
Key Responsibilities:
- Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
- Translate business requirements into detailed functional specifications.
- Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
- Work with developers and QA teams to ensure requirements are understood and implemented accurately.
- Act as a liaison between business units, IT teams, and external vendors.
- Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
- Analyze existing business processes and identify areas for optimization.
- Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
- Support data analysis efforts and generate reports to provide insights into business performance.
- Ensure data integrity and accuracy across systems.
- Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
- Conduct end-user training when necessary.
- Prepare and keep system and project documentation up to date.
Job Requirements:
- Bachelor's degree in information systems/computer science or equivalent
- 6-8 years of experience
- Familiarity with Agile and Scrum methodologies.
- Excellent interpersonal skills and the ability to measure and improve existing processes and procedures.
- Able to work independently with minimal supervision and able to perform in a team base environment with positive working attitude.
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