Job Description

Responsibilities:

• Perform business processes and requirements analysis and prepare related documentation.

• Communicate with clients on various levels to obtain the necessary understanding on the business processes and requirements.

• Produce documents such as business blueprint documents, functional specifications documents, process flow diagrams, testing scripts and training materials.

• Prepare and conduct workshops for training, presentation, system demonstration, etc.

• Plan and conduct user acceptance tests and trainings to end users and provide application support.

• Apply structured problem-solving skills to evaluate problems, identify root causes, and come up with action plans and resolution options.

• Effectively communicate plans, findings, suggestions, and/or ideas with cross functional team members and clients.

• Define implementation plan, monitor project progress, and conduct project status updates meeting for clients.

• Provide domain knowledge and ongoing functional expertise to clients and provide workaround and suggestions on application issues.

Requirements:

• Bachelor's Degree in Computer Science, Information Systems, Science & Technology, Social Science/Sociology, Business Studies/Administration/Management, equivalent or any IT related disciplines (Minimum bachelor or Post-graduate degrees).

• Strong knowledge in computer industry, technology fields and software development

• Strong proficiency in English and Malay language (written and spoken)

• Highly motivated and able to work independently

• Excellent communication and interpersonal skill

• Strong analytical, critical thinking and problem solving skills

• Ability to work independently and collaboratively in a team environment.

• For senior position, minimum 5 years working experience in functional consulting or business analysis in Vendor environment is a must.