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To manage simple Change Requests (CR) through the CR lifecycle adhering to the defined Change Process.
Ensures that CRs have a clear requirement, a clear solution and are issued for impacting once the requirement and solution are clear.
To work closely with the assigned Manager to ensure that the CR's requirements, solution and associated impacts are clear and understood. To validate the impacts, identifying missing information and challenging responses where necessary.
To liaise with the client and the Client Manager throughout the CR lifecycle, especially the initial client engagement and once the proposal is issued to clarify any points of concern/uncertainty.
Provide regular progress reports as required by the Manager and Client.
Ensure each project is prioritized in line with client needs.
Ensure each CR Impact Assessment is completed to business, financial, technical, quality and time targets.
Ensure all CRs have followed the required approval process.
Ensure open communication with Manager on status and key issues.
To identify ways to improve services of the team.
Clearly document the solution in a proposal style format, outlining costs, technical solution and identifying key risks, issues and dependencies associated with the change.
Outsourcing Inc is a leading provider of HR Outsourcing Services. The company was established in January 1997, is listed on the First Section of the Tokyo Stock Exchange with over 38,000 employees across 13 countries. The primary services which the company provide include Temporary and Permanent staffing, Engineering Outsourcing Services, Manufacturing Outsourcing Services, and Payroll and related HR business Processes.
The Company’s model’s calls for the integration of OUTSOURCING's business resources with those of the client in the aim of creating and enhancing corporate value. Outsourcing Inc offer specialized knowhow related to labour administration, recruitment and training of personnel, and PEO* services and resulting synergy creates a mutually beneficial effect. In the process, we work with every client to establish specific targets of improvement, and by sharing the results, develop a win-win relationship.
The end result is that we maximize the client's corporate value. More information on Outsourcing Inc can be obtained at www.outsourcing.co.jp/en/.
OS HRS is a pioneer in the HR BPO industry in Asia where we have been providing outsourced HR services across Asia Pacific region for Fortune 500 clients and large conglomerate for more than 15 years. We are currently processing over 100,000 payslips per month supporting 17 countries from our three operating centres in Malaysia, Japan and India. The primary industries which we support include Technology, Automotive and Financial Services sectors. In April 2016, OS HRS became a subsidiary of the Outsourcing Group.
Job ID: 128543973
