Capital Market (Post Settlement)

The Opportunity

We are looking for an experienced Capital Markets Operations professional to support post-settlement activities across Financial Markets products. The role will focus on settlement investigation, reconciliation breaks, claims management, operational controls, stakeholder coordination and continuous process improvement.

What You'll Be Doing

• Manage and investigate post-settlement breaks, reconciliation exceptions and trade discrepancies.
• Ensure settlement issues are investigated, escalated and resolved within agreed timelines.
• Perform root-cause analysis on recurring settlement issues and support sustainable resolutions.
• Manage claims and compensation processes, including validation, tracking, ageing and resolution.
• Monitor outstanding breaks, claims, financial impact and resolution timelines.
• Work closely with Front Office, Middle Office, reconciliation teams, Nostro teams, Client Services and external counterparties.
• Support settlement and reconciliation activities across Financial Markets products including FX, Money Market and Derivatives.
• Ensure operational processes are performed according to internal procedures, controls and regulatory requirements.
• Monitor operational risks and escalate material issues appropriately.
• Support management reporting and dashboards covering settlement breaks, claims, losses and operational performance.
• Identify opportunities for process improvement, automation and digitalisation.
• Support the development of team capabilities through coaching, knowledge sharing and cross-training.
• Maintain strong processing discipline and ensure adherence to established procedures and service standards.

What We're Looking For

• Relevant experience in Capital Markets, Financial Markets Operations, Post-Trade, Trade Settlement, Treasury Operations or a related banking operations function.
• Strong understanding of post-settlement processes and trade lifecycle.
• Experience handling settlement breaks, reconciliation exceptions and trade investigations.
• Knowledge of FX, Money Market and/or Derivatives products.
• Experience with TLM and/or Murex would be an advantage.
• Exposure to claims, compensation, Nostro reconciliation or settlement-risk management would be beneficial.
• Strong analytical and problem-solving skills.
• Good stakeholder-management and communication skills.
• Able to manage multiple priorities and work within market cut-offs and operational deadlines.
• Strong attention to detail with a good understanding of operational risk and controls.
• Experience in process improvement, automation or data analytics would be an advantage.
• Previous team leadership, coaching or people-management experience is preferred.