Were seeking a Card Operations Manager to oversee end-to-end card and wallet operations, including issuance, transaction monitoring, compliance and partner coordination within a fintech environment.
Responsibilities:
- Oversee the issuance of physical and virtual cards.
- Manage integration with card processors and card schemes (Visa, Mastercard, etc.).
- Ensure secure and compliant KYC/KYB processes during card issuance.
- Manage digital wallets linked to the card.
- Handle top-ups, withdrawals, and balance management.
- Coordinate with banking partners and payment gateways.
- Transaction Processing & Monitoring o Monitor card transactions for anomalies, fraud, or system errors.
- Ensure real-time transaction reporting and reconciliation.
- Handle disputes and chargebacks efficiently.
- Oversee logistics for physical card printing and delivery.
- Collaborate with customer support to resolve card issues.
- Maintain accurate customer card data and history.
- Ensure operations comply with regulatory requirements (AML, PCI DSS, etc.).
- Generate performance and risk reports for management.
Requirements:
- Strong knowledge of card networks, payment processors, and wallet systems.
- Understanding of AML/KYC, PCI DSS, and data security.
- Experience in fintech, banking, or payment operations.
- Analytical and problem-solving mindset.
About us
At TradeQuo, we are a forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.As we expand, we are seekingdriven individuals to help us meet exciting new challenges.
