Chat Support - Korean Speaker

Brainhunters Workforce Solutions Sdn Bhd

Cyberjaya, Selangor

0-1 Years

MYR 9,000 - 10,000 per month

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Posted 11 hours ago
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Job Description

Responsibilities:

Provide front-line support to our customers via live chats, phones, and email.
Answering queries and resolving client issues regarding our products, platforms, and promotion.
Address customer feedback as well as complaints professionally.
Record and update customer data and other relevant information when necessary.
Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.

Requirements

Candidate must possess at least Secondary School / SPM certificate
At least 6 months of working experience, preferably in Customer Service / Voice & Chat support
Fresh graduates are welcome to apply.
A genuine interest in working in financial markets and client services.
Willing to work on shifts (Including weekends if required).
Proficient in Microsoft Office.
Fluent in Korean and English including written and verbal communication skills
Excellent communication and interpersonal skills
A logical and analytical approach to problem-solving.
Able to start within a short notice period

Requirements:

-Min Bachelor Degree
-Min 6 months BPO CS experience
-Fluent in reading and typing in English and Korean language
-Must be B2 English

Benefits:

* 19 Annual Leave
* Career Progression
* AIA Insurance Coverage
* Salary Increment every year

Spotlight

Cafeteria, Recreational activities, Maternity leaves, Paternity leaves, Career break/sabbatical, Annual leaves, Rewards & recognition, Course reimbursements, Professional degree assistance, Performance bonus, Retirement benefits, Health & insurance

More Info

Job Type:

Role:

Function:

Employment Type:

Open to candidates from:

Malaysian

About Company

Brainhunters Workforce Solutions Sdn Bhd

Agensi Pekerjaan BrainHunters Sdn Bhd operates as a workforce solutions provider, and its “BrainHunters” Team boasts an extensive background in the recruitment field, spanning over two decades. This team possesses a wealth of experience and expertise, aligning well with the industry’s standards and expectations.

Amidst the pandemic, a multitude of professionals, recent graduates, and individuals across both white-collar and blue-collar domains faced job losses, causing unemployment rates to surge. Fortunately, the rise of digitalization and online commerce played a pivotal role in rejuvenating the economy and generating employment opportunities, particularly within the e-commerce, manufacturing, and logistics sectors.

As a result of the heightened demand for roles within these industries, BrainHunters seized the opportunity to bridge these gaps. The firm committed to mitigating the unemployment rate within Malaysia’s workforce. Operating from the hearth of Malaysia’s capital Kuala Lumpur, BrainHunters is steadfastly dedicated to prioritizing job opportunities for local individuals. This strategic approach serves the best interest of both nation and the developing workforce across various key industrial sectors.

“We at BrainHunters are continuously making a positive impact and creating a brighter future for all!”

Job ID: 143895335

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