JOB PURPOSE:
The Chief Operating Officer (COO) is a key member of the executive leadership team, responsible for overseeing the company's day-to-day operational functions. The COO will work closely with the Vice-Chancellor & CEO to develop and implement operational strategies, drive performance, and ensure alignment with the company's long-term goals. This role requires a strategic thinker with strong leadership skills, operational expertise, and a proven track record of driving efficiency and growth.
KEY RESPONSIBILITIES:
- Develop and execute operational strategies that support the company's mission and objectives.
- Oversee daily operations of the company and the work of executives (e.g., HR, IT, Finance, Supply Chain, etc.).
- Design and implement business processes that improve productivity and efficiency.
- Collaborate with the Vice-Chancellor & CEO in setting and driving organisational vision, operational strategy, and hiring needs.
- Translate strategy into actionable goals for performance and growth, helping to implement organisation-wide goal setting, performance management, and annual operations planning.
- Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.
- Foster a success-oriented, accountable environment within the company.
- Manage relationships with partners and vendors.
- Ensure compliance with local, state, and federal laws and regulations.
REQUIREMENTS:
- Minimum of a Bachelor's degree in Business Administration, Operations Management, or related field (MBA preferred).
- Minimum of 10 years of experience in senior operational leadership roles.
- Proven experience in scaling operations and managing cross-functional teams.
- Strong understanding of business functions such as HR, Finance, Marketing, and IT.
- Excellent leadership, organisational, and communication skills.
- Analytical mindset with problem-solving aptitude.
- Experience in change management and process improvement.
If you are interested in the advertised position, please ensure your application is submitted to
[Confidential Information]on or before 31 March 2026.
