Cisco Voice Engineer

• Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
• Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
• Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.
  
  

We are looking for a Voice Engineer with experience in Cisco Unified Communications Manager (CUCM), Microsoft Teams Phone and Cisco Webex cloud-connected calling solutions. The role supports regional voice architecture, engineering and project delivery.

Key Responsibilities

• Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
• Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
• Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.
• Troubleshoot complex voice and telephony issues.
• Provide technical guidance on voice architecture, design and implementation.
• Work with internal teams, project managers and external vendors to deliver voice projects.
• Ensure solutions meet business, technical and compliance requirements.
  
  

Requirements

• 5–7 years of IT experience, ideally within financial services.
• Strong Cisco voice/UC experience, particularly CUCM.
• Working knowledge of Microsoft Teams Phone and Direct Routing.
• Working knowledge of Cisco Webex cloud-connected solutions.
• Experience with SIP, SBCs, PSTN integration and enterprise telephony.
• Knowledge of IPC Unigy, Avaya and NICE Recording would be advantageous.
• Experience with trading floor and telecommunications environments is preferred.
• Strong communication, stakeholder management and troubleshooting skills.
• IT degree, relevant certifications or equivalent experience preferred.
  
  

We regret to inform that only shortlisted candidates will be notified.

EA Registration No: R25150511 , LIM JING KAI, RUSSELL

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544