Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Roles and Responsibilities
Work closely with business teams, recognise insurance and claims workflows guidelines and operational processes
Analyze requirements identify process gaps and ensure smooth alignment between business operations and system functionality
Support day to day operational activities related to claims processing and issue resolution
Execute manual test cases for claims and insurance modules ensuring all business scenarios are validated
Document test results track defects and collaborate with tech teams for resolution
Participate in UAT cycles and ensure readiness for production deployments
Conduct test result walkthroughs with users explaining findings variances and system behaviors
Stakeholder Communication
Collaborate with product technology QA and business operations teams to ensure highquality deliverables
Provide timely updates on testingprogress risks and dependencies
Job Description - Grade Specific
Required Skills Qualifications
2 - 6 years of experience in insurance or claims operations
Strong knowledge of insurance claims lifecycle regulations and operational workflows
Hands on experience in writing and executing test cases test planning and defect management
Ability to perform system testing integration testing and UAT support
Proficiency with test management tools eg JIRA ALM Azure DevOps
Strong analytical documentation and communication skills
Ability to work both independently and in a crossfunctional team environment
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real | www.capgemini.com
